Jena Duncan

Hi, I’m Jena Duncan — a systems consultant with over 15 years of experience in contract management, legal operations, and workflow optimization. I help businesses and operations teams streamline their back-end processes using practical automation and thoughtful system design.

Over the past decade, I’ve worked across fast-growing startups, legal departments, and enterprise organizations — leading contract lifecycle management (CLM) implementations, optimizing legal and business workflows, and designing scalable systems that support business growth.

Most notably, I’ve:

• Led multiple full Ironclad CLM implementations from discovery through rollout
• Designed dozens of workflow automations and launch forms to reduce friction across legal, sales, and finance teams
• Built Salesforce and Ironclad integrations that simplify the contracting process and improve team collaboration
• Managed complex legal documentation and corporate governance across multiple entities
• Created repeatable systems that help teams stay compliant, reduce risk, and move faster

I combine my corporate paralegal foundation with process improvement, tech fluency, and a get-it-done mindset. Clients hire me because I bring calm to chaos — and because I can actually build what I recommend.

Unlike many operations or automation consultants, I don’t just “hook up tools” and walk away. I bring:

• A legal lens to every project, ensuring your systems are not just efficient, but defensible
• Hands-on experience inside legal, procurement, and finance functions
• The ability to speak “tech” and “strategy” to your stakeholders
• A strong understanding of how to balance structure with flexibility

I’m not here to make your backend look pretty — I’m here to make it work beautifully.

I partner with:

• Small-to-mid-sized service providers
• Legal departments and ops teams at scaling startups
• Fractional CFOs, GC's, consultants, and agency owners
• Businesses drowning in admin work and looking to scale without chaos

Whether you're mapping a process for the first time or need a full systems overhaul, I’ll help you build workflows that support your goals, your team, and your time.

When I’m not building workflows, I’m likely traveling, baking, lifting weights or listening to a podcast about systems, mindset, or business growth. I'm all about simplicity, sustainability, and solving the right problem at the right time.

Education

●  Spring Arbor University

B.S.,Organizational Management, May 2016